Aerospace Evolution®

Frequently Asked Questions

FAQs

Brief list of FAQs

If your inquiry isn’t addressed here, please feel free to send us an email at info@aerospaceevolution.com or schedule a call for a more comprehensive consultation. We’ll be delighted to assist you.

Can you accommodate urgent requests outside of normal business hours?

Yes, we can accommodate urgent requests; however, these are subject to additional fees and availability is not always guaranteed.

Do you offer weekend support?

Yes, we offer limited availability for projects over the weekend. Only a select number of slots are open per weekend, and working during this time is subject to an additional fee. Availability is not guaranteed and must be scheduled in advance.

Do you offer same-day turnaround?

Depending on the request and our current availability, we can accommodate same-day project completion. However, this service is subject to a rush fee and not all projects are eligible for same-day completion. Availability is not always guaranteed.

Do you offer next-day or overnight turnaround?

The same conditions apply as with our same-day turnaround service. Availability depends on the nature of the request, our current workload, and scheduling. This expedited service is subject to a rush fee and may not always be available.

What is your turnaround time?

Our turnaround times are tailored to the unique requirements of each project. We value deadlines and are committed to delivering each project by the requested and agreed-upon timeline. A precise timeframe will be established during our consultation and project planning stages.

What industries do you specialize in?

Aerospace Evolution® specializes in serving aviation, aerospace, and defense industries, offering creative solutions that are both innovative and impactful.

What services do you offer?

We provide a wide range of creative aviation services including marketing strategy, branding, web design, media production, and more. Each service is tailored to meet the unique needs of our clients.

Do you offer revisions?

Yes, revisions are included within the initial design fee. However, once a design is approved, major changes are subject to additional fees unless covered under a maintenance service agreement.

How do you handle ongoing maintenance or support?

We offer maintenance packages to ensure your project remains up-to-date and functions optimally. Support packages can be customized to meet your needs.

What is your payment process?

Projects typically require a deposit to begin work, with the remaining balance due upon completion. Payment plans are available for larger projects and are discussed during the consultation phase.

What is your cancellation or refund policy?

Cancellations or refunds are evaluated on a case-by-case basis. Non-refundable deposits may apply, especially for custom or high-priority projects.